At Basketcase Gallery, we are dedicated to ensuring that your favorite streetwear and accessories are delivered to you swiftly and securely. Below, we’ve outlined all the details about our shipping policies to help you stay informed and confident about your order.
1. Free Worldwide Shipping
We proudly offer free shipping on all orders, no matter where you are located. Enjoy hassle-free shopping with no hidden shipping costs.
2. Shipping Timeframes
- Standard Shipping: Estimated delivery within 12–15 business days after dispatch.
- Processing Time: Orders are processed and prepared for shipment within 2–3 business days.
For larger or bulk orders, please allow additional time for preparation and shipping.
3. Customs Duties and Taxes
For international shipments:
- Customers are responsible for any customs duties, import taxes, or fees as determined by their local government.
- These fees are not included in our product pricing or shipping costs.
We encourage you to check with your local customs office for details regarding import regulations and fees.
4. Order Tracking
- Once your order is dispatched, you will receive a tracking number via email.
- Use this tracking number to monitor your shipment’s progress in real time.
5. Handling Delays and Bulk Orders
- For large orders or peak seasons, additional time may be required to process and deliver items.
- While we strive to meet delivery timelines, unexpected delays such as customs clearance, weather issues, or carrier delays may occur.
6. Packaging and Delivery Assurance
Each order is carefully packed to ensure that your items arrive in pristine condition. Our team takes every precaution to protect your purchase during transit.
7. Customer Support
If you have questions or need assistance with your order, our customer support team is here to help. Contact us for inquiries about:
- Shipping updates.
- Customs and taxes.
- Tracking or delivery concerns.
Email: [contact@basketcasegallery.us]